The Observability Handshake: Bridging New Relic and ServiceNow for True Incident Resolution

By Nate Rich, Senior Director, ITSM and Observability Management at Foulk Consulting Every modern enterprise engineering team has experienced the classic 3:00 AM war room scenario: A critical customer-facing service degrades.…

Continue ReadingThe Observability Handshake: Bridging New Relic and ServiceNow for True Incident Resolution

The Performance Paradox of the SAP “Clean Core”: Speed vs. Architectural Isolation

By Caleb Billingsley, AI Testing and Performance Expert, Foulk Consulting For decades, enterprise ERP landscapes were defined by pervasive customization. When business logic required unique billing rules, bespoke pricing algorithms,…

Continue ReadingThe Performance Paradox of the SAP “Clean Core”: Speed vs. Architectural Isolation

The Mid-Migration Slump: How to Maintain Momentum When Your New Relic Rollout Stalls

By Nate Rich, Principal Engineer at Foulk Consulting Every enterprise observability rollout follows a familiar trajectory. Phase one begins with genuine momentum. Executive sponsors sign off on the New Relic contract, leadership…

Continue ReadingThe Mid-Migration Slump: How to Maintain Momentum When Your New Relic Rollout Stalls