At Foulk Consulting, we empower organizations to overcome their most pressing IT challenges by optimizing operations and delivering measurable business value. This case study demonstrates how we assisted a leading U.S. food-processing company in achieving comprehensive SAP Application Lifecycle Management (ALM) and audit readiness.
The Client: A leading U.S. food-processing company.
The Challenge:
The client faced significant hurdles in passing critical audits and lacked a clear understanding of their test coverage for each SAP release. They were also unable to accurately assess the risk associated with break-fix transports deployed in their SAP environment. This absence of visibility and control over their change management and testing processes posed considerable compliance and operational risks, impacting their ability to ensure system integrity and meet regulatory requirements.
The Solution:
Foulk Consulting initiated a comprehensive analysis of the client’s existing release cycle. We meticulously identified manual steps and bottlenecks in their processes for tracking testing, managing release requests, ensuring transport readiness, and performing risk analysis. Based on these findings, we developed and implemented a sophisticated solution that automated numerous critical processes. This automation was intelligently triggered by various events such as enhancement requests, build cycles, or break-fix incidents. The solution leveraged the no-code integration platform Conigma™ Connect to seamlessly orchestrate key ALM tools: qTest for test management, LiveCompare for impact analysis, ServiceNow for IT Service Management, and SAP Solution Manager ChaRM for change control.
The Result:
The client now benefits from complete, end-to-end traceability across their entire SAP landscape, their testing repository (qTest), and their ITSM platform (ServiceNow), where all service requests and defect drivers originate. This integrated SAP ALM toolchain not only provides a perfect foundation for significant cost savings while simultaneously increasing the quality of their SAP solutions but also ensures built-in compliance with industry regulations. Consequently, the customer can confidently pass all audits related to change impact and possess a clear, real-time view of their operational integrity and risk posture.
Enhance Your SAP ALM and Ensure Audit-Readiness
Struggling with SAP audit compliance, inadequate test coverage, or difficulties in assessing change-related risks? Foulk Consulting can design and implement an integrated ALM toolchain to provide full traceability and control over your SAP environment.
Reach out to us to discover how we can enhance your quality, streamline your processes, and ensure you meet all compliance mandates.
