HP Business Service Center allows users to gain visibility by monitoring, measuring and managing the application and infrastructure services from within and outside the firewall. This top-down, end-to-end lifecycle is a solution for even the most complex environments. This solution links business services to the underlying IT components to provide insight on the impact of failures.
Key Features:

  • Performs monitoring, transaction management and quick diagnosis of composite applications, including SOA, portals, enterprise resource planning (ERM) and customer relationship management (CRM), MQ and CICS mainframe and databases, across the performance lifecycle, 24×7

  • Conducts performance management of end users and transactions in real time and provides contextual drill-down for isolating problems and diagnosis

  • Supports transaction tracing in distributed environments across technology platforms, such as J2EE, .NET and SAP NetWeaver, and over various protocols, such as RMI, SOAP and HTTP(S)

  • Includes drag-and-drop, role-based dashboards with an incident analysis workspace for collaboration and effective root-cause analysis

  • Helps solve memory leaks, hung thread and other complex composite application problems, using advanced root-cause analysis

  • Supports a higher standard of performance and availability for composite applications to provide better quality of service to the business

  • Features broad platform coverage to support BEA WebLogic Portal, application server; IBM WebSphere Portal, application server; Oracle e-Business Suite; Oracle Enterprise database; SAP NetWeaver; SAP R/3 business applications; MQ Series and CICS mainframe applications; .NET applications; SOAP and HTTP(S) web services on IBM, SAP, BEA, Oracle and others; Apache and Tomcat-based containers; JBoss; and many other platforms

  • Supports custom instrumentations and monitoring support for third-party packaged applications and platforms